Service Agreement for United Kingdom

What's prohibited

• Exclusion of liability for death or personal injury caused by negligence

  Section 2(1) of the Unfair Contract Terms Act 1977 renders void any contract term that purports to exclude or restrict liability for death or personal injury resulting from negligence.

• Unfair terms in consumer contracts

  Part 2 of the Consumer Rights Act 2015 renders unfair contract terms not binding on the consumer. A term is unfair if, contrary to the requirement of good faith, it causes a significant imbalance in the parties' rights and obligations to the detriment of the consumer (s.62). Schedule 2 provides an indicative list of terms that may be unfair (the 'grey list').

• Exclusion of implied terms of satisfactory quality or reasonable care (in consumer contracts)

  Section 57 of the Consumer Rights Act 2015 provides that any term of a consumer contract to exclude or restrict the service provider's liability under sections 49-52 (reasonable care, information, reasonable price, reasonable time) is not binding on the consumer.

Other contracts for United Kingdom