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Online Course Terms & Enrollment Agreement

Student enrollment terms for online courses - covers access, refund policy, and IP protection.

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What's included

Enrollment and Course Access

Defines the student's enrollment, course title, start date, platform access, access period, login responsibilities, and any limits on availability of materials.

Fees, Payment Terms, and Taxes

States the course fee, payment timing, accepted payment methods, failed payment consequences, and the student's responsibility for applicable taxes.

Refund Policy and Money-Back Guarantee

Sets out the refund window, eligibility conditions, exclusions for digital materials or consumed content, and the required process for requesting a refund.

Intellectual Property and Limited License

Confirms that course materials remain the provider's intellectual property and grants the student a limited, personal, non-transferable license to use them for educational purposes only.

No Sharing, Resale, or Unauthorized Distribution

Prohibits the student from sharing login credentials, copying materials, reselling access, uploading content publicly, or using the materials to create competing products.

Confidentiality and Community Conduct

Protects private course discussions, student information, coaching materials, community content, and any non-public business or educational materials disclosed during the program.

Suspension and Termination of Access

Allows the provider to suspend or terminate course access for nonpayment, misuse of materials, misconduct, platform abuse, or breach of the agreement.

Disclaimers, Limitation of Liability, and Disputes

Clarifies that educational results are not guaranteed, limits liability to the extent permitted by law, and establishes the governing law and dispute resolution process.

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Frequently asked questions

What should an online course enrollment agreement include?
It should identify the course provider and student, describe the course, state access dates and duration, set payment and refund terms, protect course intellectual property, prohibit sharing or resale, and address termination, disclaimers, and dispute procedures.
Can I include a no-refund or limited refund policy?
Yes, but the policy should be clearly disclosed before purchase and should explain any refund window, eligibility conditions, exclusions, and request process. Consumer protection laws may limit how refund terms can be enforced in some jurisdictions.
How does this agreement protect course content?
The agreement confirms that the provider owns the course materials and grants the student only a limited personal license. It also prohibits copying, distributing, reselling, sublicensing, sharing login credentials, or using the content to create competing materials.
Can student access be terminated?
Yes. The agreement can allow suspension or termination for nonpayment, unauthorized sharing, resale of content, abusive conduct, platform misuse, or other material breaches, while preserving the provider's rights and remedies.

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Templates/Online Course Terms & Enrollment Agreement