Personal Trainerservices

Online Coaching Agreement

For remote personal trainers providing programming, nutrition guidance, and video coaching.

What's included

Scope of Online Coaching Services

Defines the remote coaching services, including workout programming, nutrition guidance, video coaching, platform access, and any exclusions from the engagement.

Monthly Program Delivery and Check-Ins

Specifies how often the trainer will deliver programming, review progress, provide feedback, and conduct client check-ins.

Communication Channels and Response Time

Identifies approved communication methods and establishes reasonable response-time expectations for coaching-related messages.

Fees, Billing, and Payment Authorization

Sets out recurring fees, due dates, payment methods, late-payment consequences, taxes, and authorization for recurring coaching charges.

Refund Policy for Coaching Packages

Explains whether package fees, unused sessions, digital programming, or prepaid services are refundable or non-refundable, subject to applicable law.

Health Disclosure, Assumption of Risk, and Medical Disclaimer

Requires the client to disclose relevant health information, consult a medical professional when appropriate, and acknowledge that exercise and nutrition coaching involve inherent risks.

Confidentiality and Client Information

Protects private health, fitness, payment, and personal information shared during the coaching relationship, while allowing necessary administrative use.

Cancellation, Termination, and Dispute Resolution

Establishes cancellation notice requirements, termination rights for nonpayment or misconduct, effect of termination, governing law, and a process for resolving disputes.

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Frequently asked questions

What should an online coaching agreement include?

It should identify the trainer and client, describe the coaching services, set program delivery and check-in expectations, state fees and billing terms, explain refunds and cancellations, and include health-risk, confidentiality, and dispute-resolution provisions.

Can a personal trainer provide nutrition guidance in this agreement?

Yes, but the agreement should clarify whether nutrition support is general educational guidance or licensed dietary advice. Trainers should avoid promising medical outcomes and should comply with local licensing and scope-of-practice rules.

Are online coaching fees refundable?

Refunds depend on the policy stated in the agreement and applicable consumer protection laws. Many trainers make digital programs or monthly coaching fees non-refundable once access or services have begun, but the policy should be clearly disclosed before payment.

Why is an assumption of risk clause important for online fitness coaching?

Remote training limits the trainer's ability to supervise form, equipment, and training conditions in real time. An assumption of risk clause helps document that the client understands exercise risks and is responsible for using reasonable care and seeking medical advice when needed.

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Templates/Online Coaching Agreement